DBS has expanded its local number service and can offer UK local numbers to landline, mobile or fax to email for 480 UK Towns and Cites.
Ful details at:
http://www.dbs-uk.co.uk/telecoms/browse-local-number-to-landline.aspx
http://www.dbs-uk.co.uk/telecoms/browse-local-number-to-mobile.aspx
http://www.dbs-uk.co.uk/telecoms/browse-local-number-fax-to-email.aspx
Thursday, 22 July 2010
Wednesday, 7 July 2010
0800 Numbers Can Make Sure Your Business Never Misses Another Call
Many UK businesses that own 0800 numbers are really excited about a new telecoms feature which has the major advantage of being able to divert all incoming calls if your lines are busy or if there is no answer.
This feature is called “Divert calls on Busy or No Answer” or DOBNA for short.
Simply put it means your business never need miss another phone call.
A custom plan can be set up which can involve up to 5 separate telephone numbers. The plan can include landline numbers, mobile phone numbers and answer phones. You can choose how many seconds the call rings at each number before it rolls over to the next number on the custom plan. This means your incoming phone calls follow you around wherever you may be.
Example 1: Let’s say you have to leave the office urgently, after 10 seconds of ringing at your desk the call will follow your custom plan and divert through to your mobile. If your mobile phone is busy or you don’t answer it then after a set length of time (prescribed by you) the call will then divert to the receptionist at your office who deals with the call.
Example 2: You are all ready on the phone when an important customer rings, the call diverts to the next number on the list you provide us with, however, this person is away from their desk in an internal meeting so the call then diverts to voicemail.
Diverting calls on busy or no answer is ideal for UK businesses because:
• If you are in and out of the office a lot as it will make sure your calls still get answered
• It makes sure your customer always has a contact point
• It allows the calls to be transferred to a mobile, another landline or a voicemail which means you will never miss a call
• If you are away from the office you can still answer a call.
Divert on busy or no answer (DOBNA) allows us to route calls to alternative numbers if you are not available. This makes your best customer feel happy that you are always available. All you need to do is supply your alternative contact details.
This article was written by David Clarke - a director of DBS. David is an 0800 numbers specialist. Visit his website at http://www.dbs-uk.co.uk/ for more information regarding telecoms products such as 0845 numbers & added value features.
This feature is called “Divert calls on Busy or No Answer” or DOBNA for short.
Simply put it means your business never need miss another phone call.
A custom plan can be set up which can involve up to 5 separate telephone numbers. The plan can include landline numbers, mobile phone numbers and answer phones. You can choose how many seconds the call rings at each number before it rolls over to the next number on the custom plan. This means your incoming phone calls follow you around wherever you may be.
Example 1: Let’s say you have to leave the office urgently, after 10 seconds of ringing at your desk the call will follow your custom plan and divert through to your mobile. If your mobile phone is busy or you don’t answer it then after a set length of time (prescribed by you) the call will then divert to the receptionist at your office who deals with the call.
Example 2: You are all ready on the phone when an important customer rings, the call diverts to the next number on the list you provide us with, however, this person is away from their desk in an internal meeting so the call then diverts to voicemail.
Diverting calls on busy or no answer is ideal for UK businesses because:
• If you are in and out of the office a lot as it will make sure your calls still get answered
• It makes sure your customer always has a contact point
• It allows the calls to be transferred to a mobile, another landline or a voicemail which means you will never miss a call
• If you are away from the office you can still answer a call.
Divert on busy or no answer (DOBNA) allows us to route calls to alternative numbers if you are not available. This makes your best customer feel happy that you are always available. All you need to do is supply your alternative contact details.
This article was written by David Clarke - a director of DBS. David is an 0800 numbers specialist. Visit his website at http://www.dbs-uk.co.uk/ for more information regarding telecoms products such as 0845 numbers & added value features.
Monday, 5 July 2010
0800, 0844 and 0845 Fax to Email Services – the Green, Environmentally Friendly Alternative
I’m not proud of it but the sales office I used to work in (in another lifetime many years ago) used to have a rather peculiar method of ascertaining the business potential of its prospect list:
“If they haven’t got a fax machine we don’t want to talk to them.”
Only a decade later things have changed drastically. It’s now very hard for me to work out why anyone in the purchasing department would go out and use their company’s hard earned profits to invest in a fax machine.
Click here for prices on 0800 fax to email
Click here for prices on 0844 fax to email
Click here for prices on 0845 fax to email
Let’s face it – fax machines are pretty environmentally unfriendly. Firstly, they need to be left switched on all the time which uses up power and secondly, they can use up vast quantities of paper with messages that are printed out and, for the most part, read once and then deposited directly in the rubbish bin.
Many businesses are now realising that there is a greener, more environmentally friendly way of handling faxes within the office. Businesses are now able to use non-geographic numbers and point them directly to an email address. Non-geographic numbers include 0800, 0844 and 0845 numbers. On the other hand, geographic numbers “belong” somewhere and can be identified by their prefix or area code eg London has an 0207 area code.
If you use a non-geographic number pointed at your email address it means all faxes are delivered to your PC rather than your fax machine. The immediate green advantage is that faxes don’t have to be printed out because they can be viewed on screen. This saves paper and protects the environment. You can still choose to print out your faxes out if you want to but you should be mindful that every time you hit the delete button to get rid of an unwanted fax you have saved one sheet of paper – that is going to make a huge difference to your organisation’s paper wastage over the course of a year. It’s going to save a heck of a lot of trees too.
Emails that are received using a fax to email service can easily be stored and later retrieved using your PC rather than being hole punched and filed away to gather dust on a shelf in your office.
There are some other perhaps less obvious advantages to using an 0800, 0844 and 0845 number fax to email service. Non-geographic numbers offer businesses great flexibility. If your business decides to relocate then you will not have to go through the hassle of trying to take all your numbers with you. Your non-geographic fax to email number is yours for life and can go wherever you go. This saves your business time, energy, stress and money.
Most customers will usually prefer to send a fax at no cost to them by using an 0800 fax number.
The non-geographic number fax to email feature cannot be added to an existing 0800, 0844 or 0845 number that is used for voice. You would need to order another non-geographic number in this case.
Click here for prices on 0800 fax to email
Click here for prices on 0844 fax to email
Click here for prices on 0845 fax to email
“If they haven’t got a fax machine we don’t want to talk to them.”
Only a decade later things have changed drastically. It’s now very hard for me to work out why anyone in the purchasing department would go out and use their company’s hard earned profits to invest in a fax machine.
Click here for prices on 0800 fax to email
Click here for prices on 0844 fax to email
Click here for prices on 0845 fax to email
Let’s face it – fax machines are pretty environmentally unfriendly. Firstly, they need to be left switched on all the time which uses up power and secondly, they can use up vast quantities of paper with messages that are printed out and, for the most part, read once and then deposited directly in the rubbish bin.
Many businesses are now realising that there is a greener, more environmentally friendly way of handling faxes within the office. Businesses are now able to use non-geographic numbers and point them directly to an email address. Non-geographic numbers include 0800, 0844 and 0845 numbers. On the other hand, geographic numbers “belong” somewhere and can be identified by their prefix or area code eg London has an 0207 area code.
If you use a non-geographic number pointed at your email address it means all faxes are delivered to your PC rather than your fax machine. The immediate green advantage is that faxes don’t have to be printed out because they can be viewed on screen. This saves paper and protects the environment. You can still choose to print out your faxes out if you want to but you should be mindful that every time you hit the delete button to get rid of an unwanted fax you have saved one sheet of paper – that is going to make a huge difference to your organisation’s paper wastage over the course of a year. It’s going to save a heck of a lot of trees too.
Emails that are received using a fax to email service can easily be stored and later retrieved using your PC rather than being hole punched and filed away to gather dust on a shelf in your office.
There are some other perhaps less obvious advantages to using an 0800, 0844 and 0845 number fax to email service. Non-geographic numbers offer businesses great flexibility. If your business decides to relocate then you will not have to go through the hassle of trying to take all your numbers with you. Your non-geographic fax to email number is yours for life and can go wherever you go. This saves your business time, energy, stress and money.
Most customers will usually prefer to send a fax at no cost to them by using an 0800 fax number.
The non-geographic number fax to email feature cannot be added to an existing 0800, 0844 or 0845 number that is used for voice. You would need to order another non-geographic number in this case.
Click here for prices on 0800 fax to email
Click here for prices on 0844 fax to email
Click here for prices on 0845 fax to email
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